1. Who we are
Eligio ("we", "us", "our") provides an AI-powered interview platform for hiring teams. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
2. Information we collect
- Account data — name, email address, and password (hashed) when you register.
- Interview data — video recordings, audio tracks, and transcripts generated during calls conducted on our platform.
- Candidate data — CV files, vacancy descriptions, and AI-generated analysis results uploaded or produced within your projects.
- Usage data — log files, IP addresses, browser type, pages visited, and actions taken within the platform.
- Communications — emails you send us, feedback forms, and support requests.
3. How we use your information
- Providing and improving the platform and its features.
- Processing interview transcripts and generating AI analysis reports.
- Sending transactional emails (account verification, password reset, billing receipts).
- Detecting and preventing fraud, abuse, and security incidents.
- Complying with legal obligations.
We do not sell your personal data to third parties.
4. Data sharing
We share data only with:
- Infrastructure providers — cloud hosting, object storage, and database services (AWS, Supabase) under data processing agreements.
- AI providers — Anthropic (Claude API) and Deepgram for transcript and analysis processing. Data is sent under their respective DPA terms.
- Email providers — Resend for transactional email delivery.
- Legal authorities — only when required by law or court order.
5. Data retention
We retain account data for as long as your account is active. Interview recordings, transcripts, and analysis results are retained for 12 months from the date of the call unless you delete them earlier. You may request deletion of your data at any time.
6. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent at any time where processing is consent-based.
To exercise these rights, contact us at privacy@eligio.ai.
7. Security
We use industry-standard measures including TLS encryption in transit, encrypted storage at rest, hashed passwords, and short-lived access tokens. No system is 100% secure; please use a strong, unique password for your account.
8. Cookies
We use essential cookies required for authentication and session management, and optional analytics cookies. See our Cookie Policy for details.
9. Changes to this policy
We may update this policy from time to time. We will notify you by email if we make material changes. Continued use of the platform after notification constitutes acceptance of the updated policy.